VENUE HIRE FAQs
> Do I need to pay a deposit?
We always require a deposit in order for you to secure your booking, and also as insurance for our terms and conditions. £70 for one-off bookings and £200 for regular bookings via BACS.
> What happens to my deposit if I need to cancel?
If you need to cancel your booking, we ask for 7 days notice, whereupon your deposit will be refunded to you. Otherwise, we will send you an invoice around the date of the event for the full amount less the deposit already paid.
> What kind of events do you allow?
We are always open to negotiation for a lot of events, mostly children's groups and parties, plus other meetings, but there are some we are not able to accommodate (these are agreed upon by our committee), such as:
- Engagement parties/wedding receptions and other events where there is the consumption of alcohol
- Yoga (spiritual and non-spiritual)
- Activities/events that are incompatible with our Christian beliefs and values
> How can I make payment?
Payment for bookings must be made upon receipt of invoice. Payment is via BAC.
> How do the sizes of your hall work out?
Our hall, located in the undercroft of our church building, is separated by a moveable wall into the small and large hall. This enables the room to serve multiple functions, but also provides a cheaper option for hirers if they have very small events. The space can also be hired out as one extra-large hall.
> Do you have other spaces available?
Some of our regular facility hirers who we've been in partnership with a number of years have hired out space in the back of our sanctuary area, and also the creche room (the old vestry). We are unable to hire these spaces for one-off events, and for regular hirers we use our own discretion.
> Are prices negotiable?
Our prices are fixed and decided by our committee. Our facility hire helps us to look after our building and running costs as a charity.
> Can I book on a Sunday?
We do not allow bookings for Sundays or key seasons in the life of our church community, such as December and Easter.
> Does your building have disabled access?
Our building has a lift located outside on the South East of the building, and also one located indoors in the sanctuary. We have toilets on both levels.
> Do you have any equipment available?
We have foldable tables and chairs for the hall, and a fully equipped kitchen with fridge, freezer, hot water boiler, oven/cooker etc. (kitchen is subject to hire).
> Do I need to clean up afterwards?
Short answer yes. But not a deep clean (this is carried out by our caretaker). We ask that our facilities are always left in good condition, checking toilets at the end, sweeping the floors, washing up and putting away (if using the kitchen), lights out, exits secured, and rubbish taken off site with you.
> How will I get access to the building?
We always make arrangements for this further on into the booking process.
> Who do I speak to if I have any other questions or if I want to proceed further?
Please contact the Administrator via email: stlukeschurch@htb.org.uk
