Shelter

Services Available to guests:

Glass Door caseworker offering advice, advocacy and practical support. Able to help with a range of issues such as accessing and maintaining accommodation, obtaining lost or stolen ID and dealing with benefit issues. Book on Arrival

Debt & budgeting advice & support with Crosslight Advice. Pre-Book Only on 020 7052 0318

Computer & printer access - 30-minute slots available. First come first serve. Book on Arrival

1:1 pastoral support - a chance to speak to someone confidentially. Curate available for prayer. Book on Arrival

Due to COVID-19, only people with appointments will be allowed inside. 

While you wait for your appointment, you will have access to: Breakfast, Bathrooms, Charging Sockets, Clothing & Hygiene Supplies

Please do not attend if you are experiencing Coronavirus symptoms.

We look forward to welcoming you! 

For more information, please email us on shelter@htb.org. 

volunteering

Where is it?

HTB Queens Gate, SW7 5LP

When is it?

9 am - 12 pm

Every Wednesday

Due to COVID-19, we have had to make some changes to the format and structure of our day service. As a result, we are not currently recruiting new volunteers. In the meantime, if you would like to volunteer in another capacity with HTB's social transformation outreach work, please do visit the Join A Team page to find out more about the different roles available.

NIGHT SHELTER

The Night Shelter is a safe place for rough sleepers in the city to come, share a meal, and find rest, with some staying the night. The Night Shelter is run through the coldest months of the year on Wednesday nights in partnership with Glass Door. 

Due to COVID-19, the Night Shelter will not be operating in the same format and capacity as it has done in previous years. Planning is currently underway and details about when and where it will take place will soon be available; please check back here for further updates. 

If you are in need of a space in the Winter Night Shelter, please contact Glass Door directly for more information.

CLOTHING STORE DONATIONS

What is the clothing store?

The clothing store runs every Wednesday from 9am – 12pm and is an important part of what we do. Personal hygiene is crucial for self-respect, dignity, and mental health and many of our guests work hard to look and feel clean and put together. Your donations will be hugely appreciated!

How can I donate?

Please deliver donations to HTB Queen’s Gate, 117 Queen’s Gate, SW7 5LP between 9am - 12pm on a Wednesday. Please note, the HTB Shelter is unable to accept donations outside of these times - Donations left by the door outside the church risk being discarded by the local authority. To arrange a large delivery, please get in touch with the HTB Shelter Team at shelter@htb.org. 

What can I donate?

We have significantly more male guests than female guests and therefore have a much great need for men’s clothing and shoes. Please ensure that all donations are clean and in good condition. Some items must be new for hygiene reason (see below). Items marked with an Asterix are particularly needed.

• Jeans, Cargo Trousers & Track-suit Bottoms* - L and XL

• T-shirts, Sweaters & Fleeces*Sleeping Bags*

• Men’s braces

• Bag locks

• Socks (New)*

• Men’s underwear (New)*

• Winter thermals e.g. Long-sleeved vests and long-johns

• Gloves, Scarves and Hats*

• Bags (particularly rucksacks)*

• Shoes, Boots & Trainers (in good, usable condition)*

• Warm Coats and Waterproof Jackets*

• Toiletries of all kinds, particularly men's razors

What can’t I donate?

Unfortunately we cannot accept items in the below categories:

• Used underwear and socks

• Clothes that are unwashed or overly used (no rips or stains please)

• Revealing or impractical clothing

• Bedding e.g. Pillows & Duvet Covers

• Household Items

Can I donate food?

We would love to receive donations of the following new, non-perishable food and drink items, which are used for our day service breakfast:

• Snacks e.g. biscuits, chocolate bars

• Granulated Sugar

• Hot Chocolate Powder